Flower Delivery in Malaysia and Singapore

Mazzo Di Fiore offers free delivery services within Jb Town. Depending on the nature of your desired deliver, deliver policies and minimum order amount differs. Please refer to the area listing below for gifts.

Our Business Hours

Monday To Sunday (10:30am to 8:30pm)
Close on Wednesday

Free Delivery Area

* Johor Bahru City Town Only
* Ulu Tiram Town Only
* Skudai Town Only
* Masai to Pasir Gudang Town Only

Chargeable RM30.00 Area

* Kota Tinggi Town
* Kampung Pasir Putih
* Kulai Town
* Bangunan Iskandar
* Gelang Patah
* Pelabuhan Tanjung Pelepas (PTP)
* Kong Kong
* Pontian Town
* Johor Port
* Pekan Nanas

Chargeable RM 40.00 Area

* Kelapa Sawit
* Sabah
* Sarawak

Chargeable RM 80.00 Area

* Singapore (all area within Singapore and Sentosa, not including army based and restricted areas.

Others Area & State

For outstation delivery, the order must be confirmed with our customer service due to different surcharge that will be charged accordingly and minimum order for flower arrangement must be above RM150.00. Gifts, Chocolate & Cake must be above RM180.00.

Same Day Delivery

Working Day
* order received and confirmed before 1pm, same day delivered before 5pm
* order received and confirmed before 3pm, same day delivered before 9pm
* order received and confirmed after 7pm will be delivered the next working day after 1pm
* Although we can do same day deliveries but we would appreciate your advance order.

Special Delivery Times

Delivery times from 10pm to 8am, Monday to Sunday are considered Special Delivery Times. Surcharge may be imposed depending on time and we reserve the right not to accept the order if received too late or we do not have resources at that time.
It is advised that you talk to our Customer Service officer at 07-351 6489 or email us at [email protected] for such deliveries

Order not accepted (Remote Area)

We reserve the right not to accept your order when we do not find a suitable florist at your selected outstation area. This is caused by the lack of reliability of the florist at certain outstation areas. However, we will give you advance notice in the event of such a rare occurance.
If you still have unanswered question, kindly call us at 07-351 6489 or send us an ENQUIRY

Delivery on Public Holiday & Special Occasion

If you order place on Sunday and Public Holiday or Special Occasion (Valentines’ Day, Mother’s Day, Fathers’ Day) then the order will automatically treated as the next working day.
Therefore please place your order in advance as it will be much appreciated to ensure that goods can be deliver on time.

Cancellation & Redelivery

A 50% cancellation charge is applicable for any order that is confirmed.
If “Receiver’s Choice” is selected, we may contact the receiver to confirm the delivery address and the receiver’s preferred delivery time. We will not reveal sender information, product description or any other information that may cause the loss of the surprise element.
Deliveries will be made as soon as possible to the address stated and handed over to the recipient if the recipient is available. In the event that the recipient is unavailable, attempts will be made by Mazzo Di Fiore to deliver to a relative, friend, neighbor or colleague who knows the recipient and will accept the order on their behalf by signing on the Delivery Order
If other choices are selected and there is a delivery failure not caused by us, we reserved the right to imposed a redelivery surcharge of RM20.00 on the sender.

Examples of delivery failure are:
* Incorrect delivery address supplied
* Receiver not present/unwilling to receive the product
* Date and time selected is incorrect

Redelivery Failure (Exceeding 1-day)

If the product selected is perishable (flower or cakes) and redelivery more than 24-hours, we will imposed a charge of 70% of the order value on top of the redelivery surcharges of RM20.00 and above. Perishable items are thrown upon expiry of 24 hours due to our strict internal quality control policies.

Unavailable of Products

In the event any products become unavailable at the time of production, Mazzo Di Fiore reserves the right to substitute them with similar products of equal or greater value
Orders to other states outside Johor Bahru are subject to confirmation.